by Danish ad agency Uncle Grey highlights BK's very own customer service pledge.
Cheese pizza King's efforts to kobold opponent McDonald's have already been endlessly creative in current years, whether it's presenting customers one-cent Whoppers if they're near a McDonald's or teasing its rival over its association having clowns. The latest hard work, from Denmark, highlights client support by replying to McDonald's customer complaints with the brand's Facebook webpage.
The effort, via company Uncle Grey, found Cheese burger King write personalized responses to over a thousands of customers who had kept customer service-related comments with the McDonald's Twitter web site over the course involving last Thurs night night (Sept. 24). For each of them, the brand provided apart a voucher for a flame-grilled Whooper, through a good link provided in a BK reply.
This stop is designed to spotlight the truth that Burger King Denmark now pledges that everyone gets a remedy within twenty four hours independently Facebook site. It as well says the idea will answer everyone as far back in period like Facebook allows.
“Customer assistance is a huge part of the whole guest experience and all of us have not been doing a good good enough employment throughout taking care of the guest visitors online. When dealing this we realized generally there are even whole lot more cheese burger fans out there the fact that deserve a reply. We all did what we can certainly to help out, hoping a few flame grilled Whopper like can assist make things better yet again, ” says Daniel Schröder, Marketing Director, Burger California king Sweden and Denmark, in the statement.